Refund Policy

1. Eligibility for Refunds

To be eligible for a refund, your item must meet the following criteria:

• Time Frame: The product must be returned within  days from the date of purchase.
• Condition: The product must be unused, undamaged, and in its original packaging with all tags, labels, and accessories included.
• Proof of Purchase: A valid receipt or proof of purchase is required.

2. Non-Refundable Items

The following items are non-refundable:

• Products that are used, damaged, or altered.
• Perishable items or products that cannot be returned due to hygiene reasons.
• Digital products or services, once delivered.
• Custom-made or personalized products.

3. How to Request a Refund

If you wish to request a refund, please follow these steps:

• Contact our customer support team at [email address] or [phone number] to initiate your return request.
• Provide your order number, reason for the return, and any relevant details.
• Our team will provide you with instructions on how to return the product.

4. Return Shipping

You are responsible for the cost of return shipping, unless the product is defective, damaged, or an error was made by CircuitNook.

• We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee receipt of your returned item.

5. Refund Process

Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund. If your refund is approved:

• Refund Method: Refunds will be processed to the original payment method (credit card, debit card, etc.).
• Processing Time: Refunds may take up to [number] business days to appear in your account, depending on your payment provider.

6. Exchanges

If you would prefer to exchange a product instead of receiving a refund, please contact our customer support team to arrange the exchange. Exchanges are subject to product availability.

7. Damaged or Defective Products

If you receive a damaged or defective product, please contact us within days of receipt. We will provide a full refund or replacement at no additional cost to you, provided the product is returned in accordance with our policy.

8. Cancellations

Orders can only be canceled if they have not yet been shipped. Once an order has been processed and shipped, the refund policy will apply.